Frequently asked questions
Is the Shoei EX-Zero Equation TC-2 ECE 22.05 approved?
Can I use goggles with this helmet instead of the visor?
Does the Shoei EX-Zero come with a peak?
What head shape does the Shoei EX-Zero suit?
The Shoei EX-Zero was never meant to blend in. Inspired by the EX series that Shoei built its reputation on back in the 1980s, the Equation TC-2 graphic takes that retro off-road silhouette, the ducktail shell, the mesh chin port, the raw open face of a scrambler helmet, and wraps it in white, orange and red with the kind of finish that only comes from a helmet made entirely by hand in Japan. This is the lid you wear when you actually care what you're riding.
Underneath the looks, it's all Shoei: an AIM (Advanced Integrated Matrix) fiberglass shell that's lighter and more flexible than standard composite construction, a multi-density EPS liner calibrated to absorb energy across different impact speeds, and a CJ-3 integrated visor with three adjustable positions so it actually seals to your face rather than just sitting in front of it. Three separate shell sizes mean the XS and the XXL aren't just the same mould stretched, Shoei builds a genuinely proportional helmet at every size, which is why it sits so right on your head.
Orders over £100: Free Next Working Day UK Delivery
Orders below £100 - 48 hour delivery : £4.50
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to track your package on the carrier's website.
If the product is faulty or defective, you can send it back to us so we can take a look at it and determine what went wrong! Goods that are defective or damaged will have be reported to Big Bike Book within 7 days of delivery. You’ll need to include a copy of your receipt/invoice with your return and then re-package and seal it in the original packaging. There should already be a DHL returns slip in with your order, However, If there isn't Please contact customerservice@feridax.com who will be more than happy to assist you.
If your product is neither faulty nor defective, you can still return it to us, however, a £4.50 return fee will be deducted from the refund. Once processed refunds will enter your account within 5-10 working days. Keep in mind the item will need to be UNUSED, not damaged or defective and returned within 14 days of purchase with the original tags and in original condition including packaging. You’ll need to include a copy of your receipt/invoice with your return and then re-package and seal it in the original packaging.
Please be aware, items returned that are found to be damaged due to Buyer’s fault will mean you would become liable for the cost of remedying such damage and the associated carriage cost.
This policy is offered in addition to your statutory rights.